CardiacAssist, Inc. Thursday, September 9, 2010
 
Company Profile  --  Careers
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Clinical Education Manager – Pittsburgh, PA
 
 
Job Summary:
Leads nationwide staff of clinical education specialists.  Provides clinical input to Engineering and Quality Assurance staff regarding product development and regulatory compliance.  Provides technical and clinical support as needed to customers through case support, hands-on training, and presentations.   Position is based in Pittsburgh, PA.  Travel up to 50% is required
 

Primary Responsibilities:

  • Leads staff of nine clinical education specialists/territory managers including scheduling, functional planning, training development and delivery, and budgeting.
  • Responsible for the development, management, and implementation of a structured clinical education program for customers and staff.
  • Responsible for establishing clinical programs that drive greater adoption and utilization of the TandemHeart technology. 
  • Provides medical device and patient management support and instructions to clinical sites through hands-on training programs, clinical lectures, and on-site clinical case support within a hospital environment. 
  • Assists in the development of clinical science, sales, and marketing literature and training programs. 
  • Works with engineering and marketing to expand the product portfolio.
  •  Participates in trade show exhibits, lectures, and demonstrations to attract new customers. 
  • Provides feedback from customers and clinical sites to quality assurance and regulatory departments. 
  • Assists with clinical budget planning; oversees staff activities and evaluates performance. 
  • Prepares activity reports and action plans as needed.
 

Position Requirements:

  • Comprehensive understanding of cardiac anatomy and physiology and hemodynamics; good knowledge of cardiac support systems
  • Strong knowledge of cardiac cath lab, surgery, CVICU critical care skills, and hospital operations
  • Experience leading clinical field personnel
  • Knowledge and experience of product design, regulatory and quality assurance activities from a clinical perspective
  • Ability to work well with sales management to design field strategies and prioritize field resources 
  • Ability to seamlessly interact with hospital staff at all levels of authority and responsibility
  • Strong ability to troubleshoot, analyze, and assess appropriate courses of action in high stress situations
  • Excellent written and oral communications skills
  • Experience in case support and technical/clinical assistance to cardiologists/cardiac surgeons
  • Minimum of five years work experience in a hospital environment (Cardiac Cath Lab, Perfusion, Cardiovascular ICU, etc). 
  • Medical device industry experience is desired.
  • Supervisory experience, strong teamwork and interpersonal skills
  • Bachelor’s degree required; advanced degree preferred.
 

 
Clinical Territory Manager
 
Positions are currently available in the following territories: 
1. Philadelphia/Eastern PA/ Baltimore and 2. Midwestern States

Job Summary:
Provides technical and clinical support 24/7 to customers through case support, hands-on training, and presentations, working primarily in a hospital environment (Cath Lab, CVICU, OR, CTICU).  Position will be based within primary territory.  Travel up to 80% is required. Must be able to travel and support clinical sites nationwide on short notice.
 

Primary Responsibilities:

  • Provides medical device and patient management support and instructions to clinical sites through  hands-on training programs, clinical lectures, and on-site clinical case support. 
  • Rotates through an on-call scheduled providing 24/7 clinical and technical phone support. 
  • Assists Regional Sales Manager in targeting and recruiting potential new users.
  • Builds upon existing contact database for all new customers and prospects.
  • Assists in the development of clinical, sales, and marketing literature and training programs. 
  • Participates in trade show exhibits, lectures, and demonstrations to attract new customers.
  • Provides feedback from customers and clinical sites to engineering and quality departments. 
  • Assists in developing sales plan. 
  • Performs routine sales calls to customer sites as needed. 
  • Prepares activity reports and action plans as directed.
 

Position Requirements:

  • Comprehensive understanding of cardiac anatomy and physiology and hemodynamics; good knowledge of cardiac support systems
    Strong knowledge of cardiac cath lab, surgery, CVICU critical care skills, and hospital operations is crucial. 
  • Ability to identify key decision makers at each account and to develop business relationships
  • Ability to seamlessly interact with hospital staff at all levels of authority and responsibility Capability in selling products to administrators and physicians in a hospital environment
  • Strong ability to troubleshoot, analyze, and assess an appropriate course of action in high stress situations
  • Excellent written and oral communications skills Demonstrated experience in case support and technical/clinical assistance to cardiologists/cardiac surgeons
  • Minimum of five years work experience in a hospital environment (Cardiac Cath Lab, Perfusion, Cardiovascular ICU, etc). 
  • Medical device industry experience is desired.
  • Bachelor’s degree required; advanced degree (CCP or RN) preferred.
 
 
   
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Copyright 2010  CardiacAssist Inc.  |  240 Alpha Drive, Pittsburgh, PA 15238  |  Phone 412.963.7770  |  U.S. Toll-Free 800.373.7421  |  Fax 412.963.0800